After-Sales and Engineering Services
Technical support and engineering services for every stage of the lifecycle of your industrial equipment.
Our services cover the entire lifecycle of the equipment:
Engineering → Installation → Operation → Maintenance
All work carried out by our staff, with the exception of work involving equipment and/or instruments which, due to their complexity or nature, can only be handled by the manufacturer’s own staff.
Our technical support service covers both domestic and international sites.
Technical support
After-sales technical support for industrial equipment and instrumentation, including the supply of genuine spare parts and specialist support.
What's included
- Technical diagnosis of equipment
- On-site or remote support
- Replacement of components
- Guaranteed genuine spare parts
- Inspection and quality control services
- Remote technical support services (requires a remote connection)
- Operator training courses
- Efficiency improvements to existing equipment
Scope
Combustion equipment
Process equipment
Industrial instrumentation
Note: Work on highly complex equipment is carried out in consultation with the manufacturer.
Commissioning and start-up
A comprehensive installation and commissioning service for rotating equipment (compressors, pumps, etc.), static equipment, combustion equipment and packaged units.
What's included
- Assembly supervision
- On-site installation
- Setup and initial configuration
- Commissioning and testing
- Functionality check
Scope
Industrial plants
Combustion systems
Package units
Maintenance and Repair
Preventive and corrective maintenance services to ensure the reliability and efficiency of industrial equipment.
What's included
- Scheduled preventive maintenance
- Corrective maintenance. Repair of faults
- Predictive Maintenance
- Review of critical systems
- On-site or workshop repairs
Equipment
Combustion systems
Our own and third-party industrial equipment
Format
At the customer's premises
In our own workshops
Remote software updates available
Instrumentation and Control
Design and manufacture of control panels, including those with redundant safety PLCs, for package units by qualified personnel.
What's included
- Electrical and Control Engineering
- Control systems (conventional) and SIS (safety) with redundancies
- Integration of logic and visualisation in HMI / DCS communication
- Manufacture of control cabinets and power distribution boards
- Tests and Trials
Scope
Industrial plants
Combustion systems
Package units
Specialised engineering
Detailed engineering solutions specialising in thermal fluids.
What's included
- Computational Fluid Dynamics (CFD)
- Simulation and modelling
- Studies on dispersion, radiation, etc.
- Specialist technical advice.
- Optimisation and upgrading studies
Scope
Industrial plants
Combustion systems
Package units
Genuine spare parts
We supply guaranteed ORIGINAL spare parts for all our equipment, sourced directly from our authorised suppliers.
What's included
- Identification and supply of genuine spare parts
- Updating obsolete components
Scope
Industrial plants
Combustion systems
Package units